From the moment you finalize your purchase at the site, every single order is backed by an express delivery service. It’s our way of making sure the journey from our door to yours is as smooth and swift as possible.
The vast majority of our collection sits ready and waiting in our warehouse, in stock and primed for immediate dispatch. When you opt for a timed service during checkout, things move quickly. That same day, your items are picked and packed, then handed over to the chosen service to begin their trip to you.
There’s no need to wonder where your package is. A notification goes out before it leaves our facility, and another follows while it’s on route. This way, you can track its progress and plan for its arrival with confidence.
Plans can shift unexpectedly. If you find yourself needing an item sooner than anticipated, get in touch with our Customer Services Team. They’ll look into the possibilities and help find a solution that fits your new timeline.
While the process above applies to most of what we offer, a few special items follow their own course. Bespoke creations, made-to-measure pieces, and anything delivered directly from a supplier aren’t bound by these standard terms. Their delivery timelines and handling are charted on a different path, shaped by their individual character.