RETURN POLICY

If an item isn’t quite right, you have days from your purchase to get the ball rolling on a return or exchange. To do anything at all, you’ll need your order number and zip code. That’s the starting point for every option.

Swapping an item

Once you’ve got those two details handy, head to the returns portal and punch in your order number and zip code, then look for the button labeled “Start a return or exchange.” From there, pick the item you’d like to swap and select the ‘exchange’ option. Next, you’ll be able to pick your desired size and color from what’s available, and then provide a reason for the swap. After you’ve finished those steps, we’ll get the replacement sent out to you.

Requesting your money back

If you’d rather have a refund to your original payment method, the process starts the same way: enter your order number and zip code and click “start a return or exchange.” This time, choose the item you’re sending back and select the ‘return’ option. You’ll be asked to provide a reason for the return, and then you can continue through the steps. At the very end, you’ll see an option to finalize everything—simply click “No thanks” to confirm you want the refund back to your original payment method instead of digital store credit.